Describe a problem you had while shopping online or in a store.
You should say:
- When it happened
- What you bought
- What problems you had while shopping online
- And explain how you felt about it
Part 3 Example Questions
- What kind of service do you think is good?
- What would you do if you bought something disappointing from the internet?
- Do you think online shopping will replace in-store shopping in the future?